Privacy Policy

What we collect

We may collect the following types of personal information:

• Name, business or trading name, and contact details (phone, email, postal address)
• Property or farm address and location data
• Information about your crops, irrigation systems and agronomic practices
• Enquiry and quote request details, including product selections and quantities
• Payment and billing information (processed securely via third-party providers)
• Technical data from Schedule-it hardware and sensors installed on your property
• Website usage data (pages visited, device type, browser, IP address) via analytics tools
• Communications you send us, including emails, form submissions and support requests

How we collect it

We collect personal information:

• Directly from you when you complete a form, request a quote, contact us or register for an event
• Automatically through our website (cookies, analytics) and our connected hardware and software platform
• From third parties such as referral partners, distributors or industry bodies, where permitted

You are not required to provide personal information to browse our website, but some features (such as requesting a quote) will not be available without it.

Why we use it

We use your personal information to:

• Respond to enquiries, prepare quotes and process orders
• Deliver, install, configure and support Schedule-it hardware and software
• Provide irrigation scheduling advice and agronomic services
• Send service updates, invoices and account communications
• Improve our products, services and website
• Comply with legal and regulatory obligations
• Send marketing communications (where you have consented or where permitted by law)

Who we share it with

We may share your personal information with:

• Our staff, contractors and service providers who assist in delivering our products and services
• Technology partners who host or operate parts of our platform (subject to confidentiality obligations), including email marketing providers such as Mailchimp
• Hardware suppliers or distributors involved in fulfilling your order
• Professional advisers (accountants, lawyers) where required
• Government agencies or regulators where required by law

We do not sell your personal information to third parties. We do not share your information for third-party marketing purposes without your consent.

Farm and sensor data

Data collected by Schedule-it hardware installed on your property (soil moisture, weather, flow, canopy and other sensor readings) is:

• Owned by you as the grower or property operator
• Stored securely on our platform and accessible to you through your account
• Used by us only to provide and improve our services to you, unless you expressly agree otherwise
• Never sold or disclosed to third parties (including agribusiness, input suppliers or government) without your explicit consent
• Retained for the duration of your subscription and for a reasonable period afterwards, after which it is deleted or de-identified

Keeping it secure

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include encrypted data transmission (HTTPS), access controls, secure cloud infrastructure and staff training. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we will notify you in the event of a data breach as required by law.

Access and correction

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, contact us using the details below. We will respond within a reasonable time and in accordance with the APPs. In some circumstances we may be unable to provide access (for example, where it would affect the privacy of others) and we will explain why.

Marketing

We may send you marketing communications about our products, services and events where you have consented or where we are otherwise permitted to do so under applicable law. You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Opting out of marketing will not affect service-related communications.

Complaints

If you believe we have not handled your personal information in accordance with this policy or the Privacy Act, please contact us in the first instance. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

For any privacy-related enquiries, requests or complaints:

• Email: admin@schedule-it.com.au
• Address: Schedule-it Pty Ltd, Barooga NSW
• Website: schedule-it.com.au/contact-us

We may update this policy from time to time. The current version will always be available on this page.